ERP Functional Support Officer
Nairobi, Nairobi, Kenya
Contracted
Experienced
VACANCY –ERP FUNCTIONAL SUPPORT OFFICER
Kenya Red Cross Society is a leading humanitarian organization sustainably promoting the wellbeing, health and resilience of communities in Kenya.
The Society is looking for qualified persons to fill the position of:
Job Title: ERP Functional Support Officer
Reporting to: ICT Manager
Location: Nairobi
Overall Purpose
The ERP Functional Support Officer will play a key role in upgrading the organization’s ERP system from Microsoft Dynamics NAV 2016 to Dynamics 365 Business Central. This individual must have significant experience with both systems and hold certification as a Dynamics ERP Functional Support Officer. The consultant will gather and analyse user requirements, configure the ERP system, and collaborate with the development team to ensure the system meets the organization’s needs. Acting as the bridge between user departments and the developers, the consultant will ensure smooth ERP transitions and optimal system performance
Duties and Responsibilities
- Lead the collection and analysis of business requirements, with a focus on finance, accounting, and operational needs.
- Configure Dynamics NAV and Business Central to meet specific user needs, while ensuring scalability for future enhancements.
- Oversee the process of upgrading from Dynamics NAV 2016 to Dynamics 365 Business Central.
- Serve as the primary liaison between internal users and the development team to translate business needs into technical requirements.
- Train and support users in both Dynamics NAV and Business Central functionalities.
- Ensure data integrity and compliance with organizational and regulatory policies.
- Collaborate with the development consultant during system upgrades to ensure functionality, security, and performance.
- Prepare and maintain comprehensive documentation for system configurations, processes, and user guides.
- Conduct testing phases (unit, system, and UAT) to ensure successful delivery of upgrades and new features.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Certification as a Microsoft Dynamics ERP Functional Support Officer (NAV and Business Central).
- At least 3-5 years of experience working with Microsoft Dynamics NAV and Business Central.
- Strong knowledge of finance and accounting principles, particularly in ERP systems.
- Proven experience in leading ERP system upgrades, especially from Dynamics NAV to Business Central.
- Excellent communication, project management, and problem-solving skills.
- Ability to collaborate effectively across departments and manage multiple tasks simultaneously.
- Extensive knowledge of data management soft wares.
- Experience with ERP data migration and system integration.
- Familiarity with reporting tools such as Power BI.
- Understanding of Azure services and cloud integrations with Business Central.
Application Procedure
Interested candidates who meet the above qualifications should apply strictly through the Kenya Red Cross website or link https://redcross.applytojob.com/apply/mCcGraW0p2/ERP-Functional-Support-Officer to reach us not later than 24th September 2024; by submitting application letter, updated curriculum vitae and the contact details of three work related referees (one of whom must be the immediate supervisor), along with copies of your National ID card, professional license, and relevant academic certificates. Only shortlisted candidates will be contacted.Job disclaimer and notification:
Kenya Red Cross Society is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview. Kenya Red Cross Society is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
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