Kenya Red Cross Society

Business Development & Partnerships Liaison (Kigali)

BUSINESS DEPARTMENT - Kigali, Rwanda - Full Time

BIHC is ISO 9001:2015 Certified
BUSINESS DEVELOPMENT & PARTNERSHIPS LIAISON (KIGALI)
 
A LITTLE ABOUT US
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world’s most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.

We’re also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.

In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.

YOUR POSITION WITH BIHC:  BUSINESS DEVELOPMENT & PARTNERSHIPS LIAISON 

HOW YOU WILL FIT INTO OUR MISSION
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
  1. Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.
WHAT YOU WILL DO AT BIHC
JOB SUMMARY:
Build and manage partnerships in Rwanda that generate B2B training/consulting opportunities with hotels and hospitality businesses, establish a reliable student pipeline through high schools and related institutions, and support student placements by securing quality internship/attachment opportunities in Rwanda.
Scope of the role:
  1. B2B Hotel and Corporate Partnerships
  2. High School Engagement & Student Recruitment Pipeline
  3. Internship & Industrial Placement Support
  4. Reporting, Market Intelligence & Regional Coordination
Your KEY RESPONSIBILITIES:

1.Hotel & Corporate Partnerships (B2B Training & Consulting):

  1. Identify, approach, and transfer leads from hotels and hospitality businesses for staff training, upskilling, and consulting services.
  2. Assist in conducting needs assessments with HR/operations leaders to translate needs into clear training/consulting proposals with the Boma International College team.
  3. Assist in managing the partnership cycle end-to-end: outreach, meetings, follow-ups, negotiation support, and closing MOUs/agreements.
  4. Maintain active relationships through regular check-ins, partner feedback loops, and renewal/upsell conversations.
  5. Track all opportunities accurately (contacts, stage, next steps, timelines) and ensure professional, consistent partner communication.
  6. Identify local trainers who can be developed to deliver basic training modules

2.High School Engagement & Student Pipeline:

  1. Build strong relationships with targeted high schools, career offices, proprietors, education networks, and relevant community organizations.
  2. Plan and deliver recruitment activities: career talks, open days, guidance counselor briefings, parent sessions, and education fairs.
  3. Coordinate with the Admissions/Marketing Office in Nairobi to track leads from Rwanda and neighboring markets (Democratic Republic of Congo and Burundi) through application and enrollment.
  4. Maintain a structured calendar of school visits and pipeline activity, with clear follow-up and conversion tracking.
3.Internship & Placement Support (Rwanda)
  1. Assist in sourcing and securing internship/industrial attachment opportunities for students in Rwanda within hotels and related hospitality employers.
  2. Conduct employer and student check-ins to support performance, resolve issues early, and protect partner relationships.
  3. Collect employer evaluations and student feedback, sharing insights with the Placement Office to continuously improve placement quality.
4.Reporting, Administration & Coordination
  1. Maintain an up-to-date partnerships and placements database (CRM/spreadsheets) capturing meeting notes, MOUs, opportunities, internship slots, and outcomes.
  2. Provide weekly activity updates and monthly KPI reports (pipeline, conversions, placements, partner satisfaction).
  3. Share market intelligence from Rwanda and surrounding areas with leadership regarding competitor activity, demand trends, and strategic opportunities.
  4. Participate in planning and review meetings with the main campus team and support the execution of agreed priorities.
Supervisory Responsibilities:
N/A
KEY PERFORMANCE INDICATORS (KPIs)
  1. B2B Partnerships: Number of active hotel/corporate partners signed; partner retention/renewal rate.
  2. B2B Results: Value and velocity of qualified opportunity pipeline; proposals submitted; close rate.
  3. Student Pipeline: Number of active school partners; outreach events; qualified leads; lead-to-application and application-to-enrollment conversion rates.
  4. Internship Capacity: Confirmed internship slots per intake; placement fill rate; supervisor/employer satisfaction rating.
  5. Quality & Responsiveness: Turnaround time on partner requests; issue resolution time; completeness and accuracy of database records.
EDUCATION AND EXPERIENCE:
  • Diploma or bachelor’s degree in Business, Marketing, Hospitality, Education, or a related field.
  • 3+ years of experience in business development, partnerships, employer relations, sales/account management, or institutional outreach (hospitality experience strongly preferred).
  • Demonstrated ability to build networks and close partnership agreements in Rwanda
  • Excellent communication, negotiation, and relationship management skills.
  • Strong reporting discipline and comfort with CRMs/spreadsheets and structured follow-up.
Preferred
  • Hospitality industry experience strongly preferred.
  • Experience selling B2B training/consulting services to organizations.
  • Experience working with high schools (recruitment, career guidance programming, outreach). Experience coordinating internships/attachments and managing employer relationships.
Key Competencies
  • Consultative selling and strategic stakeholder management.
  • Professional presence when engaging with senior decision-makers.
  • Strong planning, execution discipline, and persistence in follow-up.
  • High integrity and confidentiality regarding employer and student information.
  • Results orientation with strong attention to detail.
  • Excellent communication, negotiation, and relationship management skills.

Working Conditions

  • Regular local travel within Rwanda, the Democratic Republic of Congo, and surrounding areas for hotel and school engagements.
  • Occasional travel to the main campus in Nairobi for coordination and alignment.

HOW YOU CAN JOIN US:
Apply strictly through https://www.redcross.or.ke/Careers and or https://www.bihc.ac.ke/career   so as to reach us not later than Monday 3rd August  2026. Only shortlisted candidates will be contacted.
Job disclaimer and notification: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
A LITTLE ABOUT US
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world’s most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.

We’re also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.

In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.

YOUR POSITION WITH BIHC:  BUSINESS DEVELOPMENT & PARTNERSHIPS LIAISON

HOW YOU WILL FIT INTO OUR MISSION
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
  1. Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.

WHAT YOU WILL DO AT BIHC
JOB SUMMARY:
Build and manage partnerships in Rwanda that generate B2B training/consulting opportunities with hotels and hospitality businesses, establish a reliable student pipeline through high schools and related institutions, and support student placements by securing quality internship/attachment opportunities in Rwanda.
Scope of the role:
  1. B2B Hotel and Corporate Partnerships
  2. High School Engagement & Student Recruitment Pipeline
  3. Internship & Industrial Placement Support
  4. Reporting, Market Intelligence & Regional Coordination
Your KEY RESPONSIBILITIES:

1.Hotel & Corporate Partnerships (B2B Training & Consulting):

  1. Identify, approach, and transfer leads from hotels and hospitality businesses for staff training, upskilling, and consulting services.
  2. Assist in conducting needs assessments with HR/operations leaders to translate needs into clear training/consulting proposals with the Boma International College team.
  3. Assist in managing the partnership cycle end-to-end: outreach, meetings, follow-ups, negotiation support, and closing MOUs/agreements.
  4. Maintain active relationships through regular check-ins, partner feedback loops, and renewal/upsell conversations.
  5. Track all opportunities accurately (contacts, stage, next steps, timelines) and ensure professional, consistent partner communication.
  6. Identify local trainers who can be developed to deliver basic training modules

2.High School Engagement & Student Pipeline:

  1. Build strong relationships with targeted high schools, career offices, proprietors, education networks, and relevant community organizations.
  2. Plan and deliver recruitment activities: career talks, open days, guidance counselor briefings, parent sessions, and education fairs.
  3. Coordinate with the Admissions/Marketing Office in Nairobi to track leads from Rwanda and neighboring markets (Democratic Republic of Congo and Burundi) through application and enrollment.
  4. Maintain a structured calendar of school visits and pipeline activity, with clear follow-up and conversion tracking.
3.Internship & Placement Support (Rwanda)
  1. Assist in sourcing and securing internship/industrial attachment opportunities for students in Rwanda within hotels and related hospitality employers.
  2. Conduct employer and student check-ins to support performance, resolve issues early, and protect partner relationships.
  3. Collect employer evaluations and student feedback, sharing insights with the Placement Office to continuously improve placement quality.
4.Reporting, Administration & Coordination
  1. Maintain an up-to-date partnerships and placements database (CRM/spreadsheets) capturing meeting notes, MOUs, opportunities, internship slots, and outcomes.
  2. Provide weekly activity updates and monthly KPI reports (pipeline, conversions, placements, partner satisfaction).
  3. Share market intelligence from Rwanda and surrounding areas with leadership regarding competitor activity, demand trends, and strategic opportunities.
  4. Participate in planning and review meetings with the main campus team and support the execution of agreed priorities.
Supervisory Responsibilities:
N/A
KEY PERFORMANCE INDICATORS (KPIs)
  1. B2B Partnerships: Number of active hotel/corporate partners signed; partner retention/renewal rate.
  2. B2B Results: Value and velocity of qualified opportunity pipeline; proposals submitted; close rate.
  3. Student Pipeline: Number of active school partners; outreach events; qualified leads; lead-to-application and application-to-enrollment conversion rates.
  4. Internship Capacity: Confirmed internship slots per intake; placement fill rate; supervisor/employer satisfaction rating.
  5. Quality & Responsiveness: Turnaround time on partner requests; issue resolution time; completeness and accuracy of database records.
EDUCATION AND EXPERIENCE:
  • Diploma or bachelor’s degree in Business, Marketing, Hospitality, Education, or a related field.
  • 3+ years of experience in business development, partnerships, employer relations, sales/account management, or institutional outreach (hospitality experience strongly preferred).
  • Demonstrated ability to build networks and close partnership agreements in Rwanda
  • Excellent communication, negotiation, and relationship management skills.
  • Strong reporting discipline and comfort with CRMs/spreadsheets and structured follow-up.
Preferred
  • Hospitality industry experience strongly preferred.
  • Experience selling B2B training/consulting services to organizations.
  • Experience working with high schools (recruitment, career guidance programming, outreach). Experience coordinating internships/attachments and managing employer relationships.
Key Competencies
  • Consultative selling and strategic stakeholder management.
  • Professional presence when engaging with senior decision-makers.
  • Strong planning, execution discipline, and persistence in follow-up.
  • High integrity and confidentiality regarding employer and student information.
  • Results orientation with strong attention to detail.
  • Excellent communication, negotiation, and relationship management skills.

Working Conditions

  • Regular local travel within Rwanda, the Democratic Republic of Congo, and surrounding areas for hotel and school engagements.
  • Occasional travel to the main campus in Nairobi for coordination and alignment.

HOW YOU CAN JOIN US:
Apply strictly through https://www.redcross.or.ke/Careers and or https://www.bihc.ac.ke/career   so as to reach us not later than Monday 3rd August  2026. Only shortlisted candidates will be contacted.
Job disclaimer and notification: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
A LITTLE ABOUT US
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world’s most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.

We’re also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.

In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.

YOUR POSITION WITH BIHC:  BUSINESS DEVELOPMENT & PARTNERSHIPS LIAISON

HOW YOU WILL FIT INTO OUR MISSION
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
  1. Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.

WHAT YOU WILL DO AT BIHC
JOB SUMMARY:
Build and manage partnerships in Rwanda that generate B2B training/consulting opportunities with hotels and hospitality businesses, establish a reliable student pipeline through high schools and related institutions, and support student placements by securing quality internship/attachment opportunities in Rwanda.
Scope of the role:
  1. B2B Hotel and Corporate Partnerships
  2. High School Engagement & Student Recruitment Pipeline
  3. Internship & Industrial Placement Support
  4. Reporting, Market Intelligence & Regional Coordination
Your KEY RESPONSIBILITIES:

1.Hotel & Corporate Partnerships (B2B Training & Consulting):

  1. Identify, approach, and transfer leads from hotels and hospitality businesses for staff training, upskilling, and consulting services.
  2. Assist in conducting needs assessments with HR/operations leaders to translate needs into clear training/consulting proposals with the Boma International College team.
  3. Assist in managing the partnership cycle end-to-end: outreach, meetings, follow-ups, negotiation support, and closing MOUs/agreements.
  4. Maintain active relationships through regular check-ins, partner feedback loops, and renewal/upsell conversations.
  5. Track all opportunities accurately (contacts, stage, next steps, timelines) and ensure professional, consistent partner communication.
  6. Identify local trainers who can be developed to deliver basic training modules

2.High School Engagement & Student Pipeline:

  1. Build strong relationships with targeted high schools, career offices, proprietors, education networks, and relevant community organizations.
  2. Plan and deliver recruitment activities: career talks, open days, guidance counselor briefings, parent sessions, and education fairs.
  3. Coordinate with the Admissions/Marketing Office in Nairobi to track leads from Rwanda and neighboring markets (Democratic Republic of Congo and Burundi) through application and enrollment.
  4. Maintain a structured calendar of school visits and pipeline activity, with clear follow-up and conversion tracking.
3.Internship & Placement Support (Rwanda)
  1. Assist in sourcing and securing internship/industrial attachment opportunities for students in Rwanda within hotels and related hospitality employers.
  2. Conduct employer and student check-ins to support performance, resolve issues early, and protect partner relationships.
  3. Collect employer evaluations and student feedback, sharing insights with the Placement Office to continuously improve placement quality.
4.Reporting, Administration & Coordination
  1. Maintain an up-to-date partnerships and placements database (CRM/spreadsheets) capturing meeting notes, MOUs, opportunities, internship slots, and outcomes.
  2. Provide weekly activity updates and monthly KPI reports (pipeline, conversions, placements, partner satisfaction).
  3. Share market intelligence from Rwanda and surrounding areas with leadership regarding competitor activity, demand trends, and strategic opportunities.
  4. Participate in planning and review meetings with the main campus team and support the execution of agreed priorities.
Supervisory Responsibilities:
N/A
KEY PERFORMANCE INDICATORS (KPIs)
  1. B2B Partnerships: Number of active hotel/corporate partners signed; partner retention/renewal rate.
  2. B2B Results: Value and velocity of qualified opportunity pipeline; proposals submitted; close rate.
  3. Student Pipeline: Number of active school partners; outreach events; qualified leads; lead-to-application and application-to-enrollment conversion rates.
  4. Internship Capacity: Confirmed internship slots per intake; placement fill rate; supervisor/employer satisfaction rating.
  5. Quality & Responsiveness: Turnaround time on partner requests; issue resolution time; completeness and accuracy of database records.
EDUCATION AND EXPERIENCE:
  • Diploma or bachelor’s degree in Business, Marketing, Hospitality, Education, or a related field.
  • 3+ years of experience in business development, partnerships, employer relations, sales/account management, or institutional outreach (hospitality experience strongly preferred).
  • Demonstrated ability to build networks and close partnership agreements in Rwanda
  • Excellent communication, negotiation, and relationship management skills.
  • Strong reporting discipline and comfort with CRMs/spreadsheets and structured follow-up.
Preferred
  • Hospitality industry experience strongly preferred.
  • Experience selling B2B training/consulting services to organizations.
  • Experience working with high schools (recruitment, career guidance programming, outreach). Experience coordinating internships/attachments and managing employer relationships.
Key Competencies
  • Consultative selling and strategic stakeholder management.
  • Professional presence when engaging with senior decision-makers.
  • Strong planning, execution discipline, and persistence in follow-up.
  • High integrity and confidentiality regarding employer and student information.
  • Results orientation with strong attention to detail.
  • Excellent communication, negotiation, and relationship management skills.

Working Conditions

  • Regular local travel within Rwanda, the Democratic Republic of Congo, and surrounding areas for hotel and school engagements.
  • Occasional travel to the main campus in Nairobi for coordination and alignment.

HOW YOU CAN JOIN US:
Apply strictly through https://www.redcross.or.ke/Careers and or https://www.bihc.ac.ke/career   so as to reach us not later than Monday 3rd August  2026. Only shortlisted candidates will be contacted.
Job disclaimer and notification: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.



 
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