Hospitality Lecturer/Trainer (Housekeeping, Laundry & Front Office Operations)

Nairobi, Central, Kenya
Full Time
ACADEMICS DEPARTMENT
Experienced
BIHC is ISO 9001:2015 Certified

HOSPITALITY LECTURER/TRAINER
(HOUSEKEEPING, LAUNDRY AND FRONT OFFICE OPERATIONS)

A LITTLE ABOUT US
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world’s most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.

We’re also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.

In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.

YOUR POSITION WITH BIHC: HOSPITALITY LECTURER/TRAINER
(HOUSEKEEPING, LAUNDRY AND FRONT OFFICE OPERATIONS)

HOW YOU WILL FIT INTO OUR MISSION
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
  1. Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.

WHAT YOU WILL DO AT BIHC

JOB SUMMARY:
The Lecturer/Trainer will provide training and instruction in hospitality operations with emphasis on housekeeping, laundry services, and front office operations, ensuring students acquire the required theoretical knowledge and practical skills for the hospitality industry.
Scope of the role:
  • Teaching
  • Setting exams & Invigilation
  • Student mentorship
  • Curriculum development
Your key Responsibilities:
  1. Deliver lectures and practical training in housekeeping, laundry management, and front office operations.
  2. Prepare lesson plans, training materials, and practical demonstrations in accordance with the approved curriculum.
  3. Assess and evaluate student performance through assignments, examinations, and practical assessments.
  4. Supervise students during practical sessions and ensure adherence to hospitality service standards.
  5. Mentor and guide students on professional conduct, grooming, and customer service.
  6. Support student internship/industrial attachment preparation and placement.
  7. Participate in curriculum development, departmental meetings, and institutional activities.
  8. Maintain proper records of student attendance, performance, and training activities.
  9. Ensure proper use and maintenance of hospitality training facilities and equipment.
  10. Any other duties as assigned by management
Supervisory Responsibilities:
THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:
EDUCATION AND EXPERIENCE:
  • Degree in Hospitality Management or equivalent qualification with at least 3 years’ experience at an institution of higher learning
  • Strong relationship-building skills with stakeholders, partners, and clients.
  • Bachelor’s Degree in Areas of Specialization/related field of study
  • 3-5  years  proven experience teaching at post-secondary level
  • Proficiency in Microsoft office suites especially PowerPoint
  • A deep understanding of commitment to and involvement in hospitality Industry
  • Ability to manage multiple priorities in a fast-paced environment
  • Sound knowledge and understanding of best practice locally and internationally in regards to teaching, learning, assessment and quality improvement
  • Extensive knowledge in ICT and experience of education, higher Education and the issues and challenges facing the sector
Personal Attributes
  • Demonstrated experience in successfully developing and delivering  strategic operational plans  to ensure future institutions success
  • Demonstrated people leadership and management skills
  • Excellent interpersonal, communication, presentation and partnership building skills for working in a complex multi stakeholder environment
  • Excellent judgment with the ability to balance risks and opportunities
  • An absolute commitment to upholding the College Values. In particular, commitment:
    • to prioritize the needs of students
    • to act with integrity, authenticity & respect at all times
    • to secure continuous improvement and excellence to focus on coaching and developing students to reach their full potential
HOW YOU CAN JOIN US:
Apply strictly through https://www.redcross.or.ke/Careers and or https://www.bihc.ac.ke/career   so as to reach us not later than Sunday  29th March,  2026. Interviews will carried out on a rolling basis until the position is  filled. Only shortlisted candidates will  be contacted.
Job disclaimer and notification: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.

 
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