Assistant Academic Registrar

Nairobi, Cemtral, Kenya
Contracted to Full Time
Academics Department
Mid Level

BIHC is ISO 9001:2015 Certified

(ASSISTANT ACADEMIC REGISTRAR)

A LITTLE ABOUT US
Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world’s most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.

We’re also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.

In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and as such, we still encourage you to apply.

YOUR POSITION WITH BIHC: ASSISTANT ACADEMIC REGISTRAR

HOW YOU WILL FIT INTO OUR MISSION
We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:
  1. Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  2. Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.

WHAT YOU WILL DO AT BIHC

JOB SUMMARY:
Reporting to the Registrar, Registration and Examination, the Assistant Academic Registrar will support academic operations by managing student records, examinations, transcripts, and graduation processes. The role ensures data accuracy, timely reporting, and compliance with academic standards, while also serving as secretary to committees and providing liaison between students, faculty, and external stakeholders.
Contribute to the delivery of the College’s strategy by promoting excellence and supporting BIHC’s Internationalization agenda.
Scope of the role:
  • Student academic lifecycle administration
  • Transcripts, certifications, and graduation lists
  • Records and Examinations
  • Student Support & Services
  • Policy & Compliance
Your key Responsibilities:
Generating examination rubrics, clean system issues, update unprocessed, supplementary and special exam marks, assist in auditing exams before moderation, and support exam printing/packaging.
  1. Assist in reporting and registering student units, generating classes and new student numbers, aligning transcripts, and handling short course student orientation/registration.
  2. Assist in preparing graduation lists, clearing students for graduation, and ensuring transcript accuracy.
  3. Conduct student results analysis, prepare reports, and support quality assurance queries related to student numbers.
  4. Serve as secretary to consultative and disciplinary committees, and represent registry in BIHC/Switch Media meetings.
  5. Manage registry emails, correspondence, and ensure timely responses to stakeholders.
  6. Support system updates, ensure data integrity, troubleshoot issues, and recommend improvements to enhance efficiency.
  7. Any other duties that may be assigned by the management.
Supervisory Responsibilities:
THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:
Key Skills and Personal Attributes
  1. Ability to manage student records and examinations.
  2. Strong ICT skills will be an added advantage
  3. Strong organizational and communication skills.
  4. Ability to work with diverse faculty, staff, and students.
Integrity and confidentiality in handling academic records.

Education and Experience:
Diploma/Bachelor’s degree in any of the following (or closely related
areas):
  1. Education Administration/Management
  2. Business Administration/Management
  3. Hospitality / Tourism Management (with strong administrative skills)
  4. Social Sciences (with emphasis on administration or records management)
  5. Information Management/Records Management
Experience:
  1. At least 3–5 years of experience in an academic registry or examinations office, preferably within a hospitality or technical training college.
  2. Knowledge of hospitality industry expectations will be an added advantage

HOW YOU CAN JOIN US:
Apply strictly through https://www.redcross.or.ke/Careers and or https://www.bihc.ac.ke/career   so as to reach us not later than Friday 10th October, 2025. Only shortlisted candidates will be contacted.
Job disclaimer and notification: BIHC is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
 

 
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